Differences between revisions 2 and 27 (spanning 25 versions)
⇤ ← Revision 2 as of 2006-10-04 15:33:30 →
Size: 3441
Editor: HowardNoble
Comment:
← Revision 27 as of 2006-10-27 10:19:29 → ⇥
Size: 4165
Editor: HowardNoble
Comment:
Deletions are marked like this. Additions are marked like this.
Line 1: Line 1:
'''Understanding requirements for the creation of well-designed software, services, processes and policies.''' '''Understanding academic practice for the creation of well-designed software, services, processes and policies.'''
Line 8: Line 8:
The CRT is project based and staff will be recruited depending on the specific nature of the project. Projects will use the CrtProcess to work with members of the University and collect and collate data. The CRT is project based and staff will be recruited depending on the specific nature of the project. Projects will use the [https://wiki.oucs.ox.ac.uk/oucs/CrtProcess CRT Process] to work with members of the University and collect and collate data.
Line 12: Line 12:
The CRT will use three wikis to document its activities:

 * LTG Public Wiki: http://wiki.oucs.ox.ac.uk/ltg-public/Client_Relations_Team
 * OUCS Wiki: https://wiki.oucs.ox.ac.uk/oucs/ClientRelationsTeamWiki
 * LTG Oxford Wiki: TBC

This is to enable CRT project staff to collaborate with its clients. (Each wiki has different accessibility/ permissions access meaning different groups can See and Edit the wiki pages).
Line 13: Line 21:
 * Web link: '''OLIVER START HERE...'''  * Web link: http://wiki.oucs.ox.ac.uk/ltg-public/Researching_technology_and_the_University
Line 19: Line 27:
 * Sponsor: OUCS   * Sponsor: OUCS
Line 24: Line 32:
== EU Project Managers ==
 * Web link: http://wiki.oucs.ox.ac.uk/ltg-public/EU_Project_Managers
 * Start date: Oct 2006
 * End date:
 * Main contact(s): Howard Noble, Miriam Mendes
 * Tagline:
 * Keywords:
 * Sponsor: Miriam Mendes
Line 25: Line 42:
 * Web link:  * Web link: https://wiki.oucs.ox.ac.uk/oucs/GroupwareRequirementsAnalysis
Line 27: Line 44:
 * End date: Sep 2006
 * Main contact: Howard Noble		  * End date: Nov 2006
 * Main contact(s): Howard Noble
Line 31: Line 48:
 * Sponsor: David Rischmiller

Read the terms of reference: CRT.TOR_groupware.		  * Sponsor: David Rischmiller
 * Read the terms of reference:
Line 36: Line 52:
 * Web link:  * Web link: http://wiki.oucs.ox.ac.uk/ltg-public/CRT.Project.Computingthecost
Line 39: Line 55:
 * Main contact: Howard Noble  * Main contact(s): Howard Noble
Line 42: Line 58:
* Sponsor: OUCE   * Sponsor: OUCE
Line 45: Line 61:
 * Web link:  * Web link: https://wiki.oucs.ox.ac.uk/ltg-oxford/AdminBurdenProject
 * Access rights: '''restricted to members of the University of Oxford'''
Line 51: Line 68:
 * Sponsor: Stuart Lee  * Sponsor: Stuart Lee
 * Read the terms of reference:
Line 53: Line 71:
Read the terms of reference: CRT.TOR_administrative burden project.

==e-learning strategy==
    * Web link: CRT.Strategy development
    * Start date: Jan 2006
    * End date: Continuous
    * Main contact(s): Howard Noble, Kate Lindsay
    * Tagline: Effective use of technology is a rapidly emerging concept
    * Keywords: strategy, value, effective, emerging, practice
    * Sponsor: LTG   Read the terms of reference:   = Reports and papers =
The CRT produces report for OUCS and other sponsors. We will publish publicly available documents here.

 * Admin Burden Project
 * Connecting technology and university teaching
 * A history of e-learning at Oxford University 		== e-learning strategy ==
 * Web link:
* Start date: Jan 2006
 * End date: Continuous
 * Main contact(s): Howard Noble, Kate Lindsay
 * Tagline: Effective use of technology is a rapidly emerging concept
 * Keywords: strategy, value, effective, emerging, practice
 * Sponsor: LTG
 * Read the terms of reference:
Line 74: Line 82:
Read and contribute to the CRT's musings. Read and contribute to the [http://wiki.oucs.ox.ac.uk/ltg-public/CRT_musings CRT musings].
Line 78: Line 86:
 * Future Labs: http://www.futurelab.org.uk/   * Future Labs: http://www.futurelab.org.uk/

Understanding academic practice for the creation of well-designed software, services, processes and policies.

TableOfContents([2])

Introduction

The Client Relations Team (CRT) was created in May 2006 to work with members of the University in designing OUCS services. The [https://wiki.oucs.ox.ac.uk/oucs/CrtTermsOfReference CRT terms-of-reference] outline the .

The CRT is project based and staff will be recruited depending on the specific nature of the project. Projects will use the [https://wiki.oucs.ox.ac.uk/oucs/CrtProcess CRT Process] to work with members of the University and collect and collate data.

The CRT reguarly present its findings to the User Services Team.

The CRT will use three wikis to document its activities:

This is to enable CRT project staff to collaborate with its clients. (Each wiki has different accessibility/ permissions access meaning different groups can See and Edit the wiki pages).

Researching technology and the University

  • Web link: http://wiki.oucs.ox.ac.uk/ltg-public/Researching_technology_and_the_University

  • Start date: May 2006
  • End date: October 2006
  • Main contact: Kate Lindsay
  • Tagline: To create appropriate and effective tools and services it is vital we understand the many different requiements and practices within the University. To gather this data we must use valid and reliable research techniques.
  • Keywords: research guides, interviewing, surveying, analysis, requirements gathering, validity, appropriation, marketing, learning, teaching, admin.
  • Sponsor: OUCS

Projects

The CRT is project-based and staff will be recruited depending on the specific nature of the project.

EU Project Managers

Groupware

  • Web link: https://wiki.oucs.ox.ac.uk/oucs/GroupwareRequirementsAnalysis

  • Start date: August 2006
  • End date: Nov 2006
  • Main contact(s): Howard Noble
  • Tagline: Investigating what members of the University need from collaboration software: calendaring, contact management, document management, task management, instant messaging and email.
  • Keywords: Interoperability, security, identity management, email, filestore, messaging, document management, contact management
  • Sponsor: David Rischmiller
  • Read the terms of reference:

Computing the costs

  • Web link: http://wiki.oucs.ox.ac.uk/ltg-public/CRT.Project.Computingthecost

  • Start date: June 2006
  • End date: July 2006
  • Main contact(s): Howard Noble
  • Tagline: Over two-thirds of desktop PC electricity consumption occurs overnight, during weekends, and at other times when the computer is not being used.
  • Keywords: sustainability, electricity, efficiency, software patching,
  • Sponsor: OUCE

Administrative burden

  • Web link: https://wiki.oucs.ox.ac.uk/ltg-oxford/AdminBurdenProject

  • Access rights: restricted to members of the University of Oxford

  • Start date: March 2006
  • End date: July 2006
  • Main contact(s): Grazyna Cooper and Howard Noble
  • Tagline: tools for reducing administrative burden at oxford
  • Keywords: meet-o-matic, room booking, wiki, blog, weblearn,
  • Sponsor: Stuart Lee
  • Read the terms of reference:

e-learning strategy

  • Web link:
  • Start date: Jan 2006
  • End date: Continuous
  • Main contact(s): Howard Noble, Kate Lindsay
  • Tagline: Effective use of technology is a rapidly emerging concept
  • Keywords: strategy, value, effective, emerging, practice
  • Sponsor: LTG
  • Read the terms of reference:

Musings

Read and contribute to the [http://wiki.oucs.ox.ac.uk/ltg-public/CRT_musings CRT musings].

References